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dajahew1
Beginner
1,046 Views
Message 1 of 13

Any problems on BT Infinity for Northern Ireland?

Having problems with the speed - just noticed my YouTube videos lagging.

 

My normal speed is:

http://www.speedtest.net/result/1621538058.png

 

Now, my speed is...

http://www.speedtest.net/result/1758570772.png

 

I'm in the Coleraine area. I'm curious to see if anyone else has the problem... Tried resetting my router and modem and nothing has changed.

 

Cheers,

Darryl.

 

0 Ratings
12 REPLIES 12
Mlong1422
Newbie
1,033 Views
Message 2 of 13

Re: Any problems on BT Infinity for Northern Ireland?

Yeah, im having the same problems Darryl, only seems to be during peak times also, its working fine normally, then all of a sudden it drops alot.

 

Im in the Coleraine area also, only seems to have happened since last night.

 

A friend whos in Portrush doesnt seem to be having any problems with his whatsoever, possibly BT are working on the lines in the Coleraine area?

 

Cheers,

 

Mark

0 Ratings
Dooter
Beginner
1,023 Views
Message 3 of 13

Re: Any problems on BT Infinity for Northern Ireland?

Same here in Newtownabbey. Down from 20 to 0.7 Mbs this evening. Hope they get it sorted soon!

0 Ratings
McNugget
Aspiring Expert
1,013 Views
Message 4 of 13

Re: Any problems on BT Infinity for Northern Ireland?

same in belfast too, theres a few threads on the fron page here about it, if you could post in those to get the mods attention that would be great

 

http://community.bt.com/t5/BT-Infinity/problem-with-infinity/td-p/394437

 

http://community.bt.com/t5/BT-Infinity/Ping-Increase-Infinity/td-p/401253

 

maybe stick a trace route in there too and your speed test details, and contact the mods as discussed in the threads

 

to do a trace rout just go

 

start>run>cmd> then type trace rt www.bbc.co.uk

0 Ratings
subby
Contributor
1,007 Views
Message 5 of 13

Re: Any problems on BT Infinity for Northern Ireland?

Same here in Coleraine.. think BT need to look at this.

0 Ratings
bingo2385
Contributor
996 Views
Message 6 of 13

Re: Any problems on BT Infinity for Northern Ireland?

Im in Portrush and all okay here.
Did a Speedtest just now.

Also thrown in a traceroute to maybe help.

 

traceroute to bbc.co.uk (212.58.241.131), 64 hops max, 52 byte packets
 1  api (192.168.1.254)  1.921 ms  0.848 ms  0.757 ms
 2  217.32.142.103 (217.32.142.103)  12.875 ms  13.262 ms  12.599 ms
 3  217.32.142.126 (217.32.142.126)  13.716 ms  13.444 ms  13.163 ms
 4  213.120.163.30 (213.120.163.30)  27.112 ms  20.469 ms  20.191 ms
 5  217.32.27.54 (217.32.27.54)  20.419 ms  20.144 ms  21.129 ms
 6  217.32.27.182 (217.32.27.182)  22.213 ms  21.744 ms  21.901 ms
 7  core2-gig7-0-0.manchester.ukcore.bt.net (109.159.250.218)  21.949 ms
    core2-gig10-0-0.manchester.ukcore.bt.net (109.159.250.222)  21.650 ms
    acc2-10gige-0-2-0.mr.21cn-ipp.bt.net (109.159.250.194)  20.409 ms
 8  core1-te0-13-0-0.ilford.ukcore.bt.net (109.159.250.137)  35.287 ms
    core1-te0-4-0-0.ilford.ukcore.bt.net (109.159.250.129)  31.290 ms
    core1-te0-12-0-4.ilford.ukcore.bt.net (109.159.250.133)  30.655 ms
 9  peer2-xe11-0-0.telehouse.ukcore.bt.net (109.159.254.130)  31.216 ms
    peer2-xe9-1-0.telehouse.ukcore.bt.net (109.159.254.114)  60.921 ms  32.443 ms
10  194.74.65.42 (194.74.65.42)  29.929 ms  29.032 ms  29.677 ms

 

0 Ratings
tpkeenan
Beginner
851 Views
Message 7 of 13

Re: Any problems on BT Infinity for Northern Ireland?

hi everyone i am having problems with bt infinity so much i am getting a visit from an engineer my speed keeps going up and down from as low as 8mbs  i live here in belfast is anyone in the belfast area having any problems thanks for any feedback

0 Ratings
McNugget
Aspiring Expert
844 Views
Message 8 of 13

Re: Any problems on BT Infinity for Northern Ireland?

I had problems about a month ago, i contacted the forum mods and got it fixed, post a trace to bbc.co.uk and maybe others can help
0 Ratings
thompsbd
Aspiring Contributor
775 Views
Message 9 of 13

Re: Any problems on BT Infinity for Northern Ireland?

In Belfast also. Getting evening speeds of between 2-6Mbs. This with an IP profile of 77.43 Mbps which I can usually come close to during off peak periods. Did you ever get any update from BT on this?

0 Ratings
Distinguished Sage
770 Views
Message 10 of 13

Re: Any problems on BT Infinity for Northern Ireland?

as posted by the previous poster he contacted the forum mods and it was resolved for him
0 Ratings