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Newbie
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Message 1 of 3

Anyone able to check Inifnity for my area please? WS10 7PW

Hi I was wondering if anyone can supply with me information for WS10 7PW at all please?

 

I am only 480 metres away from the exchange.

 

It says it has fttc etc but when trying to apply for Infinity it says I cannot have it as it is not yet enabled? Yet the link I have states it as acception orders and to contact a broadband provider. I asked BT via the online chat and they dont know?

 

I am confused?

 

Anyone able to help please?

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2 REPLIES 2
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Distinguished Sage
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Message 2 of 3

Re: Anyone able to check Inifnity for my area please? WS10 7PW

Two possible reasons

1 your street cab is not yet enabled
2 you are directly connected to the exchange in which case fibre is not available to you
I suggest you contact the forum mods they should be able to find out for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days

They are a UK based BT specialist team who have a good record at getting problems solved
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Newbie
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Message 3 of 3

Re: Anyone able to check Inifnity for my area please? WS10 7PW

Thanks I will do.

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