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AlanP
Aspiring Expert
309 Views
Message 1 of 3

Anyone else in Weymouth area have no Broadband today?

Trying to speak with BT with regards to loss of Broadband today.

 

Having a mare on the phone with "BT tech" asking me why I do not use there BT hub provided to me, I have told him I have had 4 in 6 months and each have failed so I am using my own router, tried telling him it all worked fine up until 10:30 am today.

 

He is now telling me he is not sure he can help me today as I am using a third party router!

 

FFS BT this is not funny anymore! all I want to know is why my BB has failed today and can you please fix it!

 

How hard is it to get hold of BT UK! instead of BT useless!  

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2 REPLIES 2
AlanP
Aspiring Expert
279 Views
Message 2 of 3

Re: Anyone else in Weymouth area have no Broadband today?

~Now onto my 2nd person at BT India! trying to tell me my router is not ADSL2+ compatible! funny its worked fine for the last 8 months!

 

Also use the same Router at work and this has been online for just over 1 year!

 

This is a joke!

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Moderator
Moderator
274 Views
Message 3 of 3

Re: Anyone else in Weymouth area have no Broadband today?

Hi AlanP

 

Sorry to hear of the problems today, send us an email using the contact us form in my profile. You can get the url for this form in the section 'about me'

 

Thanks

 

Stuart

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