I have EE and BT sport as a swappable, but whenever I try to log in to the app, it tells me my details are incorrect. I can log in to the website fine, on chrome and edge, and on mobile, and when logged in it tell me I have BT sport. I use the same details on the app, and I get ID006 that my username / PW isn't right.
I've reset my password. I've also reset my ID.
Any help would be appreciated as this is very annoying and the main reason I chose this plan.