App on Samsung TV KS7000 - BR Sport - Adverts appear every 5 mins

[rowdydowdy]

Hi, yes it's films that are on the BT TV platform and not from any other app that is stored on the device.

[DarrenDev]

Thanks everyone - I misunderstood adverts to mean videos, but I now realise it's the picture ads used for the screensaver.
We updated our config server earlier this week, and it appears to be serving incorrect screensaver config.
We're working to fix this ASAP. Sorry for the inconvenience.

[DarrenDev · Accepted solution]

Just to close this one off - the config was fixed yesterday lunchtime. You shouldn't see the screensaver interfering with video anymore.

[rowdydowdy]

thanks

[caelocanth]

Many thanks. I'll check out this evening. I appreciate you reacting and resolving.