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imjolly
Distinguished Sage
Distinguished Sage
325 Views
Message 11 of 14

Re: Are BT the worst company for (no) customer service in the uk?

I would save the stress and high blood presure and wait for mods to get back to you  they will give you 1 point of contact and a personal contact point as against a different person eveytime you phone helpdesk/customer services



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yeti32
Beginner
322 Views
Message 12 of 14

Re: Are BT the worst company for (no) customer service in the uk?

so still on phone to bt, enginier booked for 8am to 1pm today on friday is not now coming because of some fault in booking it even though i phoned this morrning to make sure!

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ugh
Beginner
309 Views
Message 13 of 14

Re: Are BT the worst company for (no) customer service in the uk?

yes, yes they are. I can honestly say they set the bar now. I've never had such bad customer service in my whole entire life

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john46
Distinguished Sage
302 Views
Message 14 of 14

Re: Are BT the worst company for (no) customer service in the uk?

you would be far better off waiting for the mods and avoid any further call center contact as it is only causing more than needed stress
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