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happyslayeruk
Expert
681 Views
Message 31 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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The September update has been released by Youview. It contains no fixes for the sound problems.

 

http://community.youview.com/youview/topics/automatic_software_update_september_2013

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cactusbob
Aspiring Expert
676 Views
Message 32 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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It also hasn't been released to BT YouView boxes yet

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PJ_Maybe
Aspiring Expert
666 Views
Message 33 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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I assumed this is a BT issue, and therefore not something youview would fix.
I have not been renting movies from BT since this fault started - no sign that it will be.
Off topic, BT have unfortunately done this before - Homehub GMT/BST time issue which has been known about and broken for years.
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cactusbob
Aspiring Expert
661 Views
Message 34 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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I think it is actually a YouView problem though. Problem is as soon as you mention BT to YouView they deny all responsibility
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PJ_Maybe
Aspiring Expert
649 Views
Message 35 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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@tassiekev wrote:

I know this is the Freeview part of the forum but I wanted to mention that the same problem exists on the BTV box as well. No 5.1 on either Freeview HD channels or movie downloads (don't know about box office because I never rent any). The "workaround" doesn't work on the BTV boxes. Hope the mods will add this to their list of things to do! I t1


I thought this suggests it was BT issue.

 

If it is really a youview issue, has it become isue for non-BT customers using youview?

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cactusbob
Aspiring Expert
643 Views
Message 36 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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Ah sorry didn't know it affected BTV boxes too
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PJ_Maybe
Aspiring Expert
611 Views
Message 37 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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Is this fixed yet?
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cactusbob
Aspiring Expert
599 Views
Message 38 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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Nope

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TrickyDicky
Aspiring Expert
498 Views
Message 39 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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Here we go then one month + a bit from the last post on this issue ............ any news yet about when this will be fixed !!!!! or am I doing the work around for nothing and you just haven't told us yet !!!!

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walkerx
Recognised Expert
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Message 40 of 85

Re: Are HD Films & 5.1 surrond sound working yet!!!

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Definitely still not working and pain to have to keep switching audio settings to get things to work

 

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