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We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
For some of us, ‘tis the season to put up our Christmas tree, hang tinsel off picture frames, light cinnamon-scented candles, and wrap some presents.
As a recent thread on our forum has highlighted however, turning on the Christmas lights may do more than create festive cheer.
Fairy lights can be a source of interference for your broadband connection, so where possible check that any electrical devices that can cause interference are as far away as possible from the Hub and its wiring.
You can reduce this interference by not leaving your Hub on the floor - try a desk or table. Make sure that all wires are firmly connected and secure. If you need more help with your connection, click on the image below and follow our step by step guide to get instant help:
I’m sure a lot of us have bought or will receive a new electrical gadget or device in the next few weeks.
If you need any help connecting wirelessly, try our help article or the
For help on how to set up your new games console check out this article, and here is some information on port forwarding and application sharing.