Thanks for posting back.
I raised this again earlier today explaining that the loop issue is sorted but you're getting the message that the account is unavailable. I'm just waiting to hear word back from them and I will post when I do.
So, the email is finally working again which is good!
For the benefit of everyone else on the forum though, it would be great if BT could confirm:
- What the fault was
- Why it took so long to fix
- What needs to happen to stop it happening again..
I ask this his because numerous other posters hVe had the same problem as I have and this may help them get issues resolved more quickly