I'm starting to feel like every time I pet my dog my bt internet decides to reset its self or turn my new favourite colour orange
Ever since I made the decision to switch from sky to bt (BT were offering a better package for a slightly higher price than sky) but I would soon learn that this would be the worst choice I've made so far.
When I first got my pc I was so excited because I was promised 100mbs internet so when I got my internet and used it to play a couple of online games it was amazing it felt 10x faster than sky which I previously had but this good internet wouldn't last long it would turn its self off every time the phone rang (It would sometimes turn off for the whole day!) and I getting frustrated as I couldn't make it through one online game which out my character freezing and see the little "connection issues" message pop up. This would then continue most days and once in a blue moon it wouldn't turn off on one day but it still didn't help the fact my 100mbs turned into about 20mbs.
Sadly after 6 months this still continues and has got worse now to the point every five minutes my game would freeze for about 10 seconds then I would return to see either 1. I'm dead or 2. I've disconnected. Thankfully my contract with bt ends soon and to anyone who is reading this please when your choosing your broadband provider pick someone who is actually good like virgin media.
Can you use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection. http://speedtest.btwholesale.com/