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Newbie
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Message 1 of 2

Awful Customer Service

6 weeks I have been unable to ake any calls, and NOT ONE PERSON can solve it, engineer called out, 3 faults logged (bt closed two for no real reason), and their latest effort was to just hang up while I was waiting. Disgusting. If I was running a business Iit would be finished by now.

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Moderator
Moderator
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Message 2 of 2

Re: Awful Customer Service

Hi iaincam7,

 

Thanks for posting and welcome to the community forum!

 

I'm sorry for the problems you're having receiving calls and that it's taking so long to fix.  I'm happy to help give you a hand to get things sorted out from here.

 

Click on my username and under the "about me" section of my profile you'll see the link to get in touch with us.

 

Cheers,

 

Robbie

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