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imjolly
Distinguished Sage
Distinguished Sage
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Message 11 of 17

Re: Awful experience with BT - LIES LIES AND MORE **bleep** LIES

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@amciak wrote:

@FedupwithYou, I have a very similar situation - BT lied to me, taken money from my account and...lost any record about it. The debt recovery is chasing me and BT forum admin keeps being very rude to me.

 

I am thinking about going to court with it. Would you join my lawsuit against these thieves?


did you take up the Stephanie's offer in january to contact the form mods who would look into your case and if so what happened?



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john46
Distinguished Sage
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Message 12 of 17

Re: Awful experience with BT - LIES LIES AND MORE **bleep** LIES

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@amciak i suggest you contact the forum mod team they should be able to help you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
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imjolly
Distinguished Sage
Distinguished Sage
228 Views
Message 13 of 17

Re: Awful experience with BT - LIES LIES AND MORE **bleep** LIES

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@john46 wrote:
@amciak i suggest you contact the forum mod team they should be able to help you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951


john46 he has already had an invite to contact the mods in january hence why I asked what was the outcome



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john46
Distinguished Sage
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Message 14 of 17

Re: Awful experience with BT - LIES LIES AND MORE **bleep** LIES

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i did not see that in this post must be else where
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Lorna1702
Beginner
190 Views
Message 15 of 17

Re: Awful experience with BT - LIES LIES AND MORE **bleep** LIES

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Looking for advice please
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Lorna1702
Beginner
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Message 16 of 17

Re: Awful experience with BT - LIES LIES AND MORE **bleep** LIES

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Looking for advice please why am I getting told so many lies from bt
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john46
Distinguished Sage
183 Views
Message 17 of 17

Re: Awful experience with BT - LIES LIES AND MORE **bleep** LIES

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Hi

I am sorry to see you are having problems


I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951


They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress


They are a UK based BT specialist team who have a good record at getting problems solved


This is a customer to customer self help forum the only BT presence here are the forum moderators

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