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clarkey38
Beginner
352 Views
Message 1 of 3

B.T Remote Control

My remote control for B.T. YouView seems to operate on all functions except that when I go to "My View" it does not bring up my recorded list. I have replaced the batteries to no avail. Advice please.

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2 REPLIES 2
zulu17
Distinguished Guru
Distinguished Guru
331 Views
Message 2 of 3

Re: B.T Remote Control

Welcome to the forum.

 

Could be a box or remote issue .

 

Does it display a blank list of recordings  or no list at all ?

 

Are the  (recent) recordings still avaailbe to play by using the backwards EPG ?

 

Try the first two resets  (soft reset & power cycle) as described  at

 

https://community.youview.com/youview/topics/top_tip_soft_reset_reboot_power_cycling_maintenance_mod...

 

 

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gomezz
Recognised Expert
287 Views
Message 3 of 3

Re: B.T Remote Control

Has it ever worked?
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