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Message 1 of 12

BB Activation Issues @ Poplar exchange

I've recently switched from o2 to BT and my original activation date was the 12th Jan 11 but was then moved to the 19th then the 25th and now its some time next week. I'm on the poplar exchange (Bad, I know) and they claim that the reason for the date changing is because of "technical faults on the exchange", I'm starting to believe is a load of **bleep**.

 

So I have 4 questions...

 

1) Does it really take this long to fix the exchange?

2) Should I just give up and find another BB provider?

3) Is anyone else in the poplar area experiencing problems with the internet

4) Can anyone recommend the LEAST rubbish provider in the poplar area?

 

Thanks in advance

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Distinguished Sage
Distinguished Sage
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Message 2 of 12

Re: BB Activation Issues @ Poplar exchange

if you use the search facility on the forum and enter 'poplar exchange' there are numerous posts about your exchange problem and may help answers your questions



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ITtech
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Message 3 of 12

Re: BB Activation Issues @ Poplar exchange

I think he already has guru.
Click the star if my posts have helped.
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Message 4 of 12

Re: BB Activation Issues @ Poplar exchange

 


@AnimalFusion wrote:

I've recently switched from o2 to BT and my original activation date was the 12th Jan 11 but was then moved to the 19th then the 25th and now its some time next week. I'm on the poplar exchange (Bad, I know) and they claim that the reason for the date changing is because of "technical faults on the exchange", I'm starting to believe is a load of **bleep**.

 

So I have 4 questions...

 

1) Does it really take this long to fix the exchange?

2) Should I just give up and find another BB provider?

3) Is anyone else in the poplar area experiencing problems with the internet

4) Can anyone recommend the LEAST rubbish provider in the poplar area?

 

Thanks in advance


Poplar is renowned for  access problems it is possibly the most overcrowded exchange in the UK  and all providers suffer with capacity problems unfortunately  they are all suffering 

 

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Distinguished Sage
Distinguished Sage
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Message 5 of 12

Re: BB Activation Issues @ Poplar exchange


@ITtech wrote:
I think he already has guru.

if that was true newbie he would not be asking if other people are having problems with the poplar exchangeSmiley Wink



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ITtech
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Message 6 of 12

Re: BB Activation Issues @ Poplar exchange

"Poplar is renowned for access problems it is possibly the most overcrowded exchange in the UK and all providers suffer with capacity problems unfortunately they are all suffering " Mmmmm ... not quite true. I have a pal whose connected at Poplar, he does ok. It depends on a few things, msan address, logical address on msan, msan contention, and virtual path contention. And whether the vp in question is hot.
Click the star if my posts have helped.
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Distinguished Sage
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Message 7 of 12

Re: BB Activation Issues @ Poplar exchange

In the case of llu operators at poplar a major capacity issue causing long waiting times for connections in some cases a wait until a cease happens is fact
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Distinguished Sage
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Message 8 of 12

Re: BB Activation Issues @ Poplar exchange

Itec you seem to have a sarcastic attitued towards people we are all here to offer
Help to each other and anyone else who needs it
Most who post here need help in a simple form as they are non technical
I have been in the computer field nearly 30 years but still use basic simple answers to people
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Distinguished Guru
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Message 9 of 12

Re: BB Activation Issues @ Poplar exchange


@john46 wrote:
In the case of llu operators at poplar a major capacity issue causing long waiting times for connections in some cases a wait until a cease happens is fact

John, not sure if you know this as a fact or have found the info elsewhere on the web?

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Distinguished Sage
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Message 10 of 12

Re: BB Activation Issues @ Poplar exchange

D D Frompersonal contacts and historic exchange data
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