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testdasi
Aspiring Contributor
1,915 Views
Message 1 of 5

BB Equipment shipping date

My order is scheduled to be completed Friday 5 March.

 

  1. When can I expect the equipment to be sent?
  2. When will the parcel delivery information be available?
  3. When can I expect to receive the equipments?

It says on the tracking site that information will be available 48 hours before dispatch (and assume at least 1 day for the equipment to arrive) but today is 2 March which is 3 days away from completion. If I still don't have the delivery info now then when should I expect it?

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4 REPLIES 4
peterwt
Aspiring Expert
1,888 Views
Message 2 of 5

Re: BB Equipment shipping date

The equipment is usually delivered on the activation day. The delivery info should be there 48 hrs before.

 

In my case there was a problem with a batch of parcels and it was 3 days late.

 

 

Peter
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Billy
Contributor
1,878 Views
Message 3 of 5

Re: BB Equipment shipping date

As previously said the delivery should take place on the day of activation.

 

You should receive an email telling you it has been shipped and advising you to call if not received by 6pm on the day of activation.

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testdasi
Aspiring Contributor
1,861 Views
Message 4 of 5

Re: BB Equipment shipping date

Will the parcel information be available on the tracking page though?

I was told similar thing as well. And I was also told that parcel information will be available 48 hours before dispatch.

My tracking page still has no parcel information so I am wondering whether it's normal and whether I will be receiving my equipments on time.
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testdasi
Aspiring Contributor
1,856 Views
Message 5 of 5

Re: BB Equipment shipping date

Never mind. Was just told the tracking number. Many thanks to Billy and Peter for help.
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