I was hoping I wouldn't have to come back here but anyway...
Been having problems with the BB speed slowing down, as well as Xbox wireless connection failing. It happened last month and I ended up doing a clean install on my OS as I couldn't find what the problem was, now I have the same problem again. This time I restored the system to my last install, but speed is still slow. I was getting a regular download of 18 Mbps, but now it's dropped to 4 and a bit, at best.
Just wondered if you had an idea what I can do.
ADSL line status
Connection Information
Line state Connected
Connection time 31 days, 08:00:45
Downstream 19,352 Kbps
Upstream 888 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.5 Annex A
Latency type Interleaved
Noise margin (Down/Up) 5.3 dB / 13.7 dB
Line attenuation (Down/Up) 20.0 dB / 7.7 dB
Output power (Down/Up) 28.8 dBm / 1.3 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 52062 / 0
CRC Errors (Down/Up) 348 / 0
HEC Errors (Down/Up) 9761 / 0
Error Seconds (Local/Remote) 263 / 0
Broadband Speed Test Results
Download Speed (Mbps): 4.29
Upload Speed (Mbps): 0.71
Ping Latency (ms): 41.25
1. Best Effort Test: -provides background information.
Download Speed 4.29 Mbps
Max Achievable Speed 21 Mbps
Download speed achieved during the test was - 4.29 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 17.07 Mbps
2. Upstream Test: -provides background information.
Upload Speed 0.71 Mbps
Max Achievable Speed 0.83 Mbps
Upload speed achieved during the test was - 0.71Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I have a newer style main socket, the cable is in the test socket and the quiet line test seems fine.
Ah yes, sorry; I had to set up another laptop to do it wired, but here are the results, it looks to be the wifi connection that's at fault.
ADSL line status
Connection Information
Line state Connected
Connection time 31 days, 11:54:46
Downstream 19,352 Kbps
Upstream 888 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.5 Annex A
Latency type Interleaved
Noise margin (Down/Up) 5.8 dB / 13.8 dB
Line attenuation (Down/Up) 20.0 dB / 7.7 dB
Output power (Down/Up) 29.3 dBm / 1.3 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 54151 / 0
CRC Errors (Down/Up) 351 / 0
HEC Errors (Down/Up) 10044 / 0
Error Seconds (Local/Remote) 265 / 0
Broadband Speed Test Results
Download Speed (Mbps): 15.07
Upload Speed (Mbps): 0.71
Ping Latency (ms): 40.13
1. Best Effort Test: -provides background information.
Download Speed 15.07 Mbps
Max Achievable Speed 21 Mbps
Download speed achieved during the test was - 15.07 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 17.07 Mbps
2. Upstream Test: -provides background information.
Upload Speed 0.71 Mbps
Max Achievable Speed 0.83 Mbps
Upload speed achieved during the test was - 0.71Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Any idea why it's dropping speed? Nothing has changed in the distance, location etc. of the HH
The second laptop showed an identical drop in speed when connected via wifi and it was only two foot from the HH.
Sorry, no joy with that, I reinstalled my OS and now my speed is just over 16 Mbps; are there any Windows updates or commonly used software that is known to cause a problem with WiFi reception?