cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Beginner
1,147 Views
Message 1 of 2

BT 6510 contact list problem

I have a problem with my BT 6510 phone. Caller ID is activated and appears to be working OK. Calls to/from most numbers are displayed with the name, as listed against the number in the Contacts list. However, some calls always appear as just the number. (I have carefully checked the Contact list numbers - there is no mistake.) The fault occurs when I make a call to or when I am called from the problem numbers. Any ideas what is wrong here? Do I have a faulty phone or is it the "national Caller ID problem" again in a different guise?

0 Ratings
1 REPLY 1
Highlighted
Moderator
Moderator
1,128 Views
Message 2 of 2

Re: BT 6510 contact list problem

Hi djb_forum,

 

Thanks for posting and welcome back!

 

Sorry you're having problems with your BT6510 handset(s).  Your best bet is to have a look at the user guide for the handset.  You can download it here

 

If you're still having problems I'd suggest contacting the helpdesk for that product.  You can reach them on 0800 145 6789.

 

All the best,

 

Robbie

0 Ratings