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vinegarjoe
Beginner
2,296 Views
Message 1 of 7

BT 8500 Problem

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Seem to have lost all sound on my BT8500. No key clicks no ringer, nothing.

 

If I reset to factory will I lose my address book?

 

Any help appreciated.

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6 REPLIES 6
chime
Contributor
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Message 2 of 7

Re: BT 8500 Problem

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I've done Reset-->Base settings a number of times and not lost my address book.

It's possible you could lose it if you do Reset-->H/set settings. The manual doesn't say (p55).

It may be that only Reset-->Clear user data would delete the address book.

 

You could ring 08001456789 and ask.

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vinegarjoe
Beginner
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Message 3 of 7

Re: BT 8500 Problem

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Not sure address book is in the base. Think it is in the handset. Will try the number you gave me. Thx

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vinegarjoe
Beginner
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Message 4 of 7

Re: BT 8500 Problem

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Hi there

 

Problem solved. Contacted BT Tech Support (took 15 mins to answer though) solution is to remove the batteries and then put them back. All now working.

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mikeact
Contributor
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Message 5 of 7

BT 8500 trio

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Please, how do I go right back to the beginning and do a factory reset, as I've got totally screwed up. Thanks.

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pompey1898
Recognised Expert
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Message 6 of 7

Re: BT 8500 trio

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@mikeact wrote:

Please, how do I go right back to the beginning and do a factory reset, as I've got totally screwed up. Thanks.


You have posted on a year old thread which is marked "solved".  Suggest you start a new message with your problem.

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mikeact
Contributor
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Message 7 of 7

Re: BT 8500 trio

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Thanks.....and for the answer.

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