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Aspiring Contributor
478 Views
Message 1 of 4

BT 8500 crackling

When using the BT 8500 phones there is noticable crackling and hissing on the phones.
However using a corded phone on the same socket there is no crackle or hiss at all so obviously the line is perfectly clear.

 

I have moved the base station away from the router and other electronics and I still have this issue..

Any other things I can do to fix this?

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
472 Views
Message 2 of 4

Re: BT 8500 crackling

Try double filtering the phone, as there may be a bit of broadband signal still passing the first filtert.

twofilters.jpg

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Aspiring Contributor
469 Views
Message 3 of 4

Re: BT 8500 crackling

Unfortunately it's still crackling and hissing with an extra filter on the phone socket. The crackling is still there with the modem & router turned off.

I've decided to send them back for a refund as they are only 8 months old.

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Distinguished Sage
Distinguished Sage
467 Views
Message 4 of 4

Re: BT 8500 crackling

I would agree that it appears faulty.

 

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