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Message 1 of 4

BT Blocking Access to a Website / IP Address

Hello,

 

I was wondering if someone might be able to help me...

 

For some reason, and from out of the blue, i can no longer access the website www.taxiroute.co.uk

 

When I try to access it a get a page served up by http://www2.bt.com/static/i/btretail/panretail/acceptableuse/

 

Quoting all sorts of stuff about BT's Acceptable Usage Policy.

 

I can access any other site i want to but this domain ip address is being blocked for some reason.

 

I have called the help desk but the indian lady on the phone kept going on about usage policy. I explained clearly that this is NOT about usage it's quoting about Acceptable Use

 

Why has BT decided to block this site and this site only. It's only a taxi fare calculator - nothing bad or anything.

 

Any ideas how to get this sorted out please?

 

Thanks

 

Trevor

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
740 Views
Message 2 of 4

Re: BT Blocking Access to a Website / IP Address

tried your link and it works for me



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Geoff93
Recognised Expert
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Message 3 of 4

Re: BT Blocking Access to a Website / IP Address

Some one else mentioned that IP addresses can go stale and suggested that you go to your homehub home page - 192.168.1.254 - and disconnect your broadband, wait a few minutes and then reconnect. This will give you a new external IP address and the website may work.
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panman1300
Aspiring Contributor
712 Views
Message 4 of 4

Re: BT Blocking Access to a Website / IP Address

How strange. You are having trouble accessing a site registered since 17th May 2007 to one Trevor Daniel, and that happens to be your name too! Isn't it a small world? What are the chances of that happening - or is it some cynical ploy to publicise your own site?