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JimboAlfie
Aspiring Expert
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Message 1 of 3

BT CLOUD

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Can anyone advice on BT CLOUD.
I have the app on my phone and iPad. My contacts and photos have downloaded. However my music keeps saying we are downloading your music it will be available in 15 minutes. It has said this now for 3days and I still have no music. I have not downloaded BT CLOUD on my mac could this be the problem.
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PaddyB
Moderator
Moderator
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Message 2 of 3

Re: BT CLOUD

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Hi @JimboAlfie,

 

If you take a look at - How do I use BT Cloud to back up all my music and listen to it on the go?

 

You will need to have the BT Cloud downloaded on your Mac. Give that a go and let me know how you get on?

 

Thanks

 

PaddyB

JimboAlfie
Aspiring Expert
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Message 3 of 3

Re: BT CLOUD

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Hi paddy
Thank for your post. I have done as you pointed out and it is working fine .
Many thanks
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