cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Nalini
Beginner
1,742 Views
Message 1 of 3

BT Cloud - Delete All Files

Sorry but the new version seems to duplicate all my photos & music on the iPhone when it restored after the update. My question is - can you delete all the data on the cloud so I can do a clean install of the new app across my pc & iPhone, android etc.
If this is possible on case by case basis it would help to go forward as I have had to uninstall the cloud on the iPhone & stop syncing on PCs until the problem is resolved with the duplications!!

0 Ratings
2 REPLIES 2
DanielS
Moderator
Moderator
1,378 Views
Message 2 of 3

Re: BT Cloud - Delete All Files

Hi @Nalini,

 

I believe you spoke with @DavidM today.

 

Deleting using the below method may help you:

 

 

Cloud

 

Thanks

 

DanielS

0 Ratings
Nalini
Beginner
1,375 Views
Message 3 of 3

Re: BT Cloud - Delete All Files

Thanks DanielS! I will give that a shot & see if it resolves the problem. Nalini