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Beginner
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Message 1 of 2

BT Cloud Login problem

Hi

Can any of the Mods please point me to someone who can help with my Cloud log in problem? If I log in to MYBT and then try to go to My Cloud it fails. I suspect that this is because my MYBT user ID has recently been changed to my email address and now no longer matches the original ID used to set up my BT Cloud. Can the two be synchronised again?

Thanks

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Moderator
Moderator
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Message 2 of 2

Re: BT Cloud Login problem

Hi Volvo56,

 

I'm really sorry about that.  Please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details and we'll get this reported for you. You can find the link by clicking on my username.

Thanks

Neil

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