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Beginner
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Message 1 of 3

BT Cloud Storage Upgrade

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When I login to the website for bt cloud it says I have 200gb of storage, however on both the windows cloud manager and the iPhone app it only shows 100gb.

Does anyone know how to remedy? I’ve tried logging in and out of the manager and app however this does not work.

Thanks
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Contributor
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Message 2 of 3

Re: BT Cloud Storage Upgrade

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Hi Gary, You've at least have your upgrade showing somewhere. Mines is still stuck at 500Gb on web/pc app/mobile app instead of it being doubled to 1Tb. Looking at the other post's it could be that the versions of the apps aren't able to pick these upgrades yet. Some have uninstalled and then re-installed the apps and this has sometimes fixed the issues. However the BT apps are very temperamental and work okay one day and are then useless the next. Regards Craig
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Beginner
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Message 3 of 3

Re: BT Cloud Storage Upgrade

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Oddly it seems to have been fixed in the last couple of hours.
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