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jonmanley
Contributor
1,075 Views
Message 111 of 651

Re: BT Cloud Upgrade(?), what have you done?

Thanks but still the same error.

0 Ratings
doleawg
Aspiring Expert
1,066 Views
Message 112 of 651

Re: BT Cloud Upgrade(?), what have you done?

God the resync process is torture. It does it one file at a time rather than 4 or 5 and making sure it is maximising bandwidth, or at least give the option....65Gb to go.....

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peter7769
Contributor
1,055 Views
Message 113 of 651

Re: BT Cloud Upgrade(?), what have you done?

@doleawg I don't use sync, only back up and I've turned smart folders off, it's nearly as bad as Google photos trying to organise my photo's.
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doleawg
Aspiring Expert
1,046 Views
Message 114 of 651

Re: BT Cloud Upgrade(?), what have you done?

@peter7769 Same here, just want auto sync of folders I set to back up. Hate that 'sync' turns on automatically unless you turn it off, cheap IT trick.

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Venner
Contributor
1,029 Views
Message 115 of 651

Re: BT Cloud Upgrade(?), what have you done?

Fool that I am, I tried once again to install the new app on the windows phone. This started five hours ago. It is still l "updating your data to improve performance. This may take a short while...."

 

So it hasn't failed yet, which is progress of a sort, I suppose. And I guess they are using the Microsoft definition of 'short while'

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Venner
Contributor
1,004 Views
Message 116 of 651

Re: BT Cloud Upgrade(?), what have you done?

still  "updating your data to improve performance. This may take a short while...." Smiley Indifferent

 

0 Ratings
Van883
Aspiring Contributor
970 Views
Message 117 of 651

Re: BT Cloud Upgrade(?), what have you done?

I cannot see any of my photo folders (prevously known as collections) which I shared with different people. I cannot change my settings as to what is synced etc etc. I can't "select all" to move hundreds of photos to albums within the Cloud. I have to do it one by one...What is happening!!?

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Venner
Contributor
956 Views
Message 118 of 651

Re: BT Cloud Upgrade(?), what have you done?

17 hours in, and still  "updating your data to improve performance. This may take a short while...."

 

 

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AR_Help
Contributor
950 Views
Message 119 of 651

Re: BT Cloud Upgrade(?), what have you done?

 

Days later and I am still trying to rebackup my missing files using Sync. I only had 24gig for petes sake. It has managed to upload about 4 gig in the last 48 hours (just under 1 gig last night over 10 hours) and I have an upload speed of 0.96mbs which is pretty standard.

 

This is shocking - by the time my PC is finished Re-syncing in about a fortnight most of my files will be out of date and it will have to start again.

 

What an utter joke - I am actually glad I spent £80 on a DropBox Account- I would rather pay Cash for something that works than have something for Free thats complete and utter Carp.

 

Incidentally Dropbox comfortabley uploads about half a gig an hour on my connection - so why doesnt BT Cloud do the same ?

 

yeah and for some unfathomable reason the Cloud interface keeps crashing - it just hangs and I have to totally reboot my PC to reload it ( reloading the Cloud interface also takes about 20-30 mins as well for some reason which is just great )

 

Thanks BT.... Anything else you want to give me for Free. 

 

 

 

doleawg
Aspiring Expert
937 Views
Message 120 of 651

Re: BT Cloud Upgrade(?), what have you done?

@AR_Help As I pointed out in an earlier post the syncing is torture as it only uploads one files at a time and that does not maximise bandwidth. I have abouot 3mb upload and have mangaged to sync abouot 12GB overnight but still have another 40gb to go. They are amatuers.....

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