Have not read the whole thread but can confirm my "older" version of BT Cloud version 20.6.1 has worked flawless since installation some time back.
Is everyone having trouble or just a select few obviously reporting it here.
@JPC2021wrote:Thank you for reply. In the meantime is there any way I can access my photos on cloud.I can access my normal files but have had no luck with photos.
Regards
Where your files can be found is not related to the file type, it is determined by whether you Synced them, or Backed them up.
Backup Files only can be found by clicking the "Documents" icon on the BT Cloud Main Page and then clicking on the repository that they are contained in, e.g. BT Cloud. The Backup Folders can only be found on your Backup Preferences page.
Sync Files and Folders can be found by clicking the "All My Files" icon on the BT Cloud Main Page and then clicking on the repository that they are contained in, e.g. BT Cloud.
This replicates your PC BT Cloud folder at: C:\Users\JPC\BT Cloud , where JPC represents your user name.
This is the BT Cloud Main Page:
Ignoring the Search icon, "Documents" is the fourth icon from the top and "All My Files" is the fifth.
Hope this helps.
JTS1
v 
The list of recently updated files progress bar does not always complete for random files giving the impression that the file has not been uploaded successfully. This can be for files uploading for the current windows session or a previous days many hours after the file was in the recently updated queue. BTW, I always ensure that I do not close down before it's finished syncing all folders, so that is not the issue. Also the files are not in use or locked locally. Hope this gets fixed when we eventually get an update.
The files do appear to have been uploaded correctly when viewing the MyBT web interface so it would be better not to have to check unnecessarily due to the progress bar not completing.
@vuumwrote:v
The list of recently updated files progress bar does not always complete for random files giving the impression that the file has not been uploaded successfully. This can be for files uploading for the current windows session or a previous days many hours after the file was in the recently updated queue. BTW, I always ensure that I do not close down before it's finished syncing all folders, so that is not the issue. Also the files are not in use or locked locally. Hope this gets fixed when we eventually get an update.
The files do appear to have been uploaded correctly when viewing the MyBT web interface so it would be better not to have to check unnecessarily due to the progress bar not completing.
It would be interesting to see you BT Cloud Log at the time the syncing occurred. Multiple activities are occurring when syncing that could be relevant.
JTS1
