We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I'm sorry you're having problems with the BT Cloud App on your IPhone. Did you manage to get this fixed?
If not, I'll be able to get this investigated. Please can you send me in your details using the "Contact The Mods" link found in my profile?
Hi @PeakBoy Sorry about this issue with your Cloud service. Thanks for sending over your details and I've forwarded your details to the Cloud team to investigate the fault and I will update you as soon as I have some information on this issue.
Hi @PeakBoy I have reported this to the Cloud team and they have advised they are unable to replicate the issue at their end. Please can you check and post back to let me know if you are still experiencing this issue.