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Beginner
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Message 1 of 4

BT Cloud not uploading all photos and video automatic

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Hi, 

 

my BT Cloud is set to upload files automatically.  It always worked but today I noticed some pictures and video did not upload onto the cloud.

 

i tried to add the files but there were still not visible fir me to select them.

 

I log off and on but still the luck.

 

any suggestions to get this sorted?

 

thanks all

 

 

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3 REPLIES 3
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Moderator
Moderator
1,323 Views
Message 2 of 4

Re: BT Cloud not uploading all photos and video automatic

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Hi @Ortega and thanks for posting.

 

I'm sorry you're having problems with the upload. Did you manage to get this sorted? Where missing uploads larger than usual? Have there been any changes to your OS etc? Are you getting any error messages? Take a look at How to upload and backup with BT Cloud.

 

Cheers

 

David

Beginner
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Message 3 of 4

Re: BT Cloud not uploading all photos and video automatic

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Yes, it sorted it self!

 

thanks for responding 

 

 

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Moderator
Moderator
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Message 4 of 4

Re: BT Cloud not uploading all photos and video automatic

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Thanks for letting me know @Ortega.

 

Cheers

 

David

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