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bayardmm
Contributor

on ‎04-06-2018 14h08

1,426 Views
Message 1 of 2

BT Cloud not working on PC

I recently installed BT Cloud app on Windows 7 PC and uploaded lots of images. However, now when I try to open BT Cloud I get a message "Bt Cloud has stopped working" and Windows eventually closes the app down. In Event Viewer I get the following report:

report.PNG

Can anyone suggest a solution?

 

 

 

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1 REPLY 1
JohnC2
Moderator
Moderator

on ‎08-06-2018 9h13

1,384 Views
Message 2 of 2

Re: BT Cloud not working on PC

Hi @bayardmm Sorry you are having a problem with the cloud service.

Please contact the cloud helpdesk on 0800 500 3114 and they will be able to help you with this.

Cheers
John

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