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Beginner
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Message 1 of 4

BT Cloud problem

When I upload photos to the Cloud not all of them are actually uploaded and only an avatar appears.  If I delete them from the cloud and upload them again the same thing happens. There doesn't seem any way to get then to appear. I have tried using the "BT Cloud sync" button and also tried moved the files using explorer into the BT Cloud Sync folder but they still only show as an avatar.  Any suggestions please.

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3 REPLIES 3
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Moderator
Moderator
290 Views
Message 2 of 4

Re: BT Cloud problem

Hi Hannahmisty,

 

Are you still having issues using BT Cloud? What device are you using to upload your pictures? I can look into this for you. Please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

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Beginner
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Message 3 of 4

Re: BT Cloud problem

PaddyB
Thanks for your reply. For some reason it started uploading ALL pictures yesterday so have been uploading since then with no problem
Regards.
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Moderator
Moderator
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Message 4 of 4

Re: BT Cloud problem

Hi hannahmisty,

 

Thanks for posting back!

 

I'm sorry for the problems you were having using BT Cloud but I suppose the main thing is that it's working again now Smiley Happy

 

All the best,

 

Robbie

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