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marmeduke
Beginner
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Message 1 of 2

BT Cloud - uploaded photos always show in landscape

Hi There I am just learning how to use the BT Cloud after having been a fan of the Digital Vault service. It is not as easy or practical to use as the old service. I have found that when I upload photos that are portrait in orientation, they only show in landscpare when uploaded. Can someone advise me how to get the photos to show in the correct way.

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1 REPLY 1
sjtp
Guru
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Message 2 of 2

Re: BT Cloud - uploaded photos always show in landscape

There is a flag in images that informs programs of the correct image orientation.  Some programs respect this, but some do not.

 

You can open the images in a program such as IrfanView which allows a lossless rotate of the image.  The version where the image is actually rotated rather than the flag set should display fine in any program including BT Cloud. 

 

I expect there is a program somewhere that will check the flag and rotate images accordingly; but I don't know of one.

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