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Aspiring Expert
445 Views
Message 1 of 8

BT Cloud

What it is, my Vista system crashed so I loaded win 7 on it. Then i upgraded to win 8.1. I downloaded Bt cloud when i had vista, now I want to download it for win 8.1, but i can't seem to find it. Anybody any ideas on where to look for it. Thanks

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7 REPLIES 7
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Expert
441 Views
Message 2 of 8

Re: BT Cloud

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Distinguished Sage
Distinguished Sage
437 Views
Message 3 of 8

Re: BT Cloud

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Aspiring Expert
426 Views
Message 4 of 8

Re: BT Cloud

Can you tell me what this means, still get it even after I login into My BT.Capture9.PNG

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Distinguished Sage
Distinguished Sage
421 Views
Message 5 of 8

Re: BT Cloud

No I don't know but have you managed to get into BT Cloud. You might have to register it through MyBT.

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Aspiring Expert
395 Views
Message 6 of 8

Re: BT Cloud

Tried to re-register thriough MyBT, but it comes up saying the email address is already registered.

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Distinguished Sage
Distinguished Sage
384 Views
Message 7 of 8

Re: BT Cloud

Is the problem limited to your Windows 8.1 machine, can you access your BTCloud account on any other devices and does it show the error page?

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Moderator
Moderator
336 Views
Message 8 of 8

Re: BT Cloud

Hi robinbredin,

Thanks for posting. If you're still having problems I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile.


Cheers

David

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