Hi There, every day for months now, when I switch on my pc up comes a dialog box in the bottom right-hand corner inviting me to load a critical update for the Help Desk.
Everytime I have tried this, it has begun to load and then when it gets to 89% loaded, up comes another dialog box that states there are 'currently issues' and the downloading will stop.
My question is: what are the isssues, does anyone else have this problem, and is BT ever going to fix it? Oh, and is there anything I can do to stop this dialig box coming up in the first place?
My systems are working well, there are no issues with my pc- apart from the odd occiasion when Help Desk pops up and tells me I have a problem with my emails, when I don't.
Anyone with any thoughts?
I know this is an old post but I'm getting the update dialog box every time I start up. Despite seeming to update my 'desktop help' the dialog box still pops up at every start up. Any ideas please?
If you put "desktop help update" in the search box at the top of this page, you will find lots of threads to read through. Many will come to the same conclusion as John and Webby.
Only the original poster can mark an answer as an acceptable solution 🙂
The answer came for me when I changed over to BT Infinity with the Mark3 version wireless home hub.
It got rid of that feature, up-dated to a new one, and evrything has been fine since.
PS: No, I don't work for BT either!
My prblem is now sorted, hopefully once and for all.