Please help, it keeps stopping me accessing websites to tell me to download BT desktop help, but the download button does not work. I cannot access ebay stores and other websites, it redirects to a BT page, it is very frustrating.
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I don't think desktop help exists any more, even if it does you don't need it. Have you enabled parental controls?
Thankfully BT Desktop Help is no longer supplied.
Make sure you turn off "smart setup" on the Homehub.
See link how to do that.