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Aspiring Contributor
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Message 1 of 2

BT Email - Error 800ccc0f

At various times of day (particularly morning) and nearly every day when I go to sync outlook with BT mail I get the following error:

 

Your IMAP command could not be sent to the server, due to non-network errors. This could, for example, indicate a lack of memory on your system.

Configuration:
Account: BT Email
Server: mail.btinternet.com
User name: robhunt54@btinternet.com
Protocol: IMAP
Port: 993
Secure(SSL): 1
Code: 800ccc0f

 

When I then try to check what is happening on Webmail I login and it comes up with the following error:

 

Selected account BT Mail Account is unavailable

 

This only happens on my primary account all other accounts are fine. And it does not happen all the time.

 

Any thoughts?

 

Rob

 

 

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Contributor
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Message 2 of 2

Re: BT Email - Error 800ccc0f

Same error here. Quite often (once an hour). Our broadband connection is sluggish (2MB at best).  Could this be an IMAP sync error?

 

   Server: mail.btinternet.com
   Protocol: IMAP
   Port: 993
   Secure(SSL): 1
   Code: 800ccc0f

Windows Live Mail says "Setting Message Flag" and then TCP/IP connection lost.
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