We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I have not been able to get BT email to work on both Chrome and Internet Explorer so phoned BT and they fixed it remotley to work on internet explorer including adding the website into the compatibility view area on IE.
However they told me the reason it didn't work in Chrome is it wasn't secure enough and that both Chrome and Firefox are insecure as apposed to Internet Explorer. If anything Internet Explorer is probably one of the most insecure browsers out of the lot so I can't understand why the email won't load via Chrome considering it is one of the most popular browsers. I don't get anything, just a white blank page.
Solved! Go to Solution.
are you a newish BT Retail broadband customer (if you are then you maybe on the new BT Mail), if your an existing customer you will still be on the BTYahoo mail system and platform.
You can check by going to: http://diagnostics.bt.com/login/?workflow=EmailChecker
I have just logged into my BT (yahoo) webmail sucessfully on Chrome, so shouldn;t be an issue.
Have you tried deleting your cache and browser data and trying again? Also check if you have any chrome add-on or extensions which could be blocking it.
Go to https://support.google.com/chrome/answer/95582?hl=en for help on deleting your cache and browsing data.