cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PeteTheBeat
Beginner
1,301 Views
Message 1 of 5

BT Extender Interference

Go to solution

Hi 

 

I have bought two BT Broadband Extenders Flex 500 - let's call them C and D.

 

I have a BT Smart Hub with 2 existing Extenders (call them A and B) .

 

I plugged C in beside A and have them both connected via Ethernet to the Hub.

 

I pressed the link button on C so that all 3 lights are showing.

 

After a minute or 2, the Hub crashes. When I disconnect C, things are fine.

 

I have swapped C&D with A&B and there are no issues with the Extenders themselves.

 

I had the old hub before this and the upstairs computer was connected via a WIFI dongle. This wouldn't work shortly

after I got the new Smart Hub.

 

Any ideas ?

0 Ratings
4 REPLIES 4
licquorice
Distinguished Sage
Distinguished Sage
1,285 Views
Message 2 of 5

Re: BT Extender Interference

Go to solution

Yes. You can't use them like that. You can only connect 1 'master' extender to the hub and a number of slave devices.

PeteTheBeat
Beginner
1,271 Views
Message 3 of 5

Re: BT Extender Interference

Go to solution

Thanks 

 

So only one (A) with an Ethernet connection to the Hub?

 

Use the others to connect via the Link button ?

0 Ratings
licquorice
Distinguished Sage
Distinguished Sage
1,266 Views
Message 4 of 5

Re: BT Extender Interference

Go to solution

Yep

0 Ratings
PeteTheBeat
Beginner
1,262 Views
Message 5 of 5

Re: BT Extender Interference

Go to solution

You're a star.

 

All working fine now.

 

Thanks, thanks, thanks 🙂