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nich5
Aspiring Contributor
2,068 Views
Message 1 of 14

BT FTTC - Sophos Home UTM WAN Uplink

Hi,

 

I'm having some issues getting Sophos Home UTM OS to work with BT Infinity (fibre to the cabinet)

 

I'm not sure what the Wan Uplink settings should be for BT Infinity (fibre to the cabinet) can anyone help?

 

Nicholas

 

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13 REPLIES 13
licquorice
Distinguished Sage
Distinguished Sage
2,061 Views
Message 2 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

Try ticking VDSL and entering homehub@btbroadband.com as the username and BT as the password.

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nich5
Aspiring Contributor
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Message 3 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

Thanks for your reply. Unfortunatly it doesn't seem to be working.

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Liam_
Recognised Expert
2,051 Views
Message 4 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

Dare I guess VLAN Tag is same as VLAN Id?

Assuming it is try 101 in there.

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licquorice
Distinguished Sage
Distinguished Sage
2,045 Views
Message 5 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

Yep, missed that.

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nich5
Aspiring Contributor
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Message 6 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

Nope 😞

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licquorice
Distinguished Sage
Distinguished Sage
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Message 7 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

You seem to have unticked IPv4 default gateway between screenshots.

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Liam_
Recognised Expert
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Message 8 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

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nich5
Aspiring Contributor
2,027 Views
Message 9 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

What does the IPv4 default gateway setting do?

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nich5
Aspiring Contributor
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Message 10 of 14

Re: BT FTTC - Sophos Home UTM WAN Uplink

I'll take a look, thanks

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