BT Fibre 1 capped at 40/10

Arkification · ‎20-08-2020

I got BT Fibre 1 because I knew my line could support the 55/10 profile but it looks like it has been set up wrong.

if i wanted to be capped at 40/10 i would have got the cheaper essentials package.

How can this be uncapped so my line can sync at the correct speed, which if the 3db profile kicks in would be close to 55.

Line Stats

Spoiler

xdslctl info --stats

xdslctl: ADSL driver and PHY status

Status: Showtime

Last Retrain Reason: 1

Last initialization procedure status: 0

Max: Upstream rate = 7309 Kbps, Downstream rate = 42323 Kbps

Bearer: 0, Upstream rate = 7309 Kbps, Downstream rate = 39999 Kbps

Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps

Link Power State: L0

Mode: VDSL2 Annex B

VDSL2 Profile: Profile 17a

TPS-TC: PTM Mode(0x0)

Trellis: U:ON /D:ON

Line Status: No Defect

Training Status: Showtime

Down Up

SNR (dB): 7.0 5.9

Attn(dB): 24.9 0.0

Pwr(dBm): 13.3 5.3

VDSL2 framing

Bearer 0

MSGc: -6 26

B: 166 223

M: 1 1

T: 0 37

R: 10 16

S: 0.0000 0.9731

L: 10668 1973

😧 16 1

I: 177 120

N: 177 240

Q: 16 0

V: 5 0

RxQueue: 24 0

TxQueue: 8 0

G.INP Framing: 18 0

G.INP lookback: 8 0

RRC bits: 0 24

Bearer 1

MSGc: 90 -6

B: 0 0

M: 2 0

T: 2 0

R: 16 0

S: 10.6667 0.0000

L: 24 0

😧 1 0

I: 32 0

N: 32 0

Q: 0 0

V: 0 0

RxQueue: 0 0

TxQueue: 0 0

G.INP Framing: 0 0

G.INP lookback: 0 0

RRC bits: 0 0

Counters

Bearer 0

OHF: 0 471766

OHFErr: 0 172

RS: 1103735952 438535

RSCorr: 77447 5059

RSUnCorr: 0 0

Bearer 1

OHF: 20104342 0

OHFErr: 0 0

RS: 120625681 0

RSCorr: 398 0

RSUnCorr: 0 0

Retransmit Counters

rtx_tx: 10712 0

rtx_c: 10209 0

rtx_uc: 17836 0

G.INP Counters

LEFTRS: 80 0

minEFTR: 40014 0

errFreeBits: 328490468 0

Bearer 0

HEC: 0 0

OCD: 0 0

LCD: 0 0

Total Cells: 3365062427 0

Data Cells: 1868601228 0

Drop Cells: 0

Bit Errors: 0 0

Bearer 1

HEC: 0 0

OCD: 0 0

LCD: 0 0

Total Cells: 0 0

Data Cells: 0 0

Drop Cells: 0

Bit Errors: 0 0

ES: 11 447

SES: 11 0

UAS: 66 55

AS: 323015

Bearer 0

INP: 48.00 0.00

INPRein: 0.00 0.00

delay: 0 0

PER: 0.00 9.03

OR: 0.01 28.32

AgR: 40104.49 7337.20

Bearer 1

INP: 2.50 0.00

INPRein: 2.50 0.00

delay: 0 0

PER: 16.06 0.01

OR: 47.81 0.01

AgR: 47.81 0.01

Bitswap: 29455/29455 27595/27595

Total time = 4 days 23 hours 42 min 4 sec

FEC: 112393 6514

CRC: 557 468

ES: 11 447

SES: 11 0

UAS: 66 55

LOS: 1 0

LOF: 7 0

LOM: 0 0

Latest 15 minutes time = 12 min 4 sec

FEC: 64 23

CRC: 0 0

ES: 0 0

SES: 0 0

UAS: 0 0

LOS: 0 0

LOF: 0 0

LOM: 0 0

Previous 15 minutes time = 15 min 0 sec

FEC: 85 30

CRC: 0 2

ES: 0 2

SES: 0 0

UAS: 0 0

LOS: 0 0

LOF: 0 0

LOM: 0 0

Latest 1 day time = 23 hours 42 min 4 sec

FEC: 21275 554

CRC: 0 37

ES: 0 34

SES: 0 0

UAS: 0 0

LOS: 0 0

LOF: 0 0

LOM: 0 0

Previous 1 day time = 24 hours 0 sec

FEC: 23163 3534

CRC: 0 32

ES: 0 28

SES: 0 0

UAS: 0 0

LOS: 0 0

LOF: 0 0

LOM: 0 0

Since Link time = 3 days 17 hours 43 min 33 sec

FEC: 77447 5059

CRC: 0 172

ES: 0 156

SES: 0 0

UAS: 0 0

LOS: 0 0

LOF: 0 0

LOM: 0 0

xdslctl info --statsxdslctl: ADSL driver and PHY statusStatus: ShowtimeLast Retrain Reason: 1Last initialization procedure status: 0Max: Upstream rate = 7309 Kbps, Downstream rate = 42323 KbpsBearer: 0, Upstream rate = 7309 Kbps, Downstream rate = 39999 KbpsBearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 KbpsLink Power State: L0Mode: VDSL2 Annex BVDSL2 Profile: Profile 17aTPS-TC: PTM Mode(0x0)Trellis: U:ON /D:ONLine Status: No DefectTraining Status: Showtime Down UpSNR (dB): 7.0 5.9Attn(dB): 24.9 0.0Pwr(dBm): 13.3 5.3 VDSL2 framing Bearer 0MSGc: -6 26B: 166 223M: 1 1T: 0 37R: 10 16S: 0.0000 0.9731L: 10668 1973 16 1I: 177 120N: 177 240Q: 16 0V: 5 0RxQueue: 24 0TxQueue: 8 0G.INP Framing: 18 0G.INP lookback: 8 0RRC bits: 0 24 Bearer 1MSGc: 90 -6B: 0 0M: 2 0T: 2 0R: 16 0S: 10.6667 0.0000L: 24 0 1 0I: 32 0N: 32 0Q: 0 0V: 0 0RxQueue: 0 0TxQueue: 0 0G.INP Framing: 0 0G.INP lookback: 0 0RRC bits: 0 0 Counters Bearer 0OHF: 0 471766OHFErr: 0 172RS: 1103735952 438535RSCorr: 77447 5059RSUnCorr: 0 0 Bearer 1OHF: 20104342 0OHFErr: 0 0RS: 120625681 0RSCorr: 398 0RSUnCorr: 0 0 Retransmit Countersrtx_tx: 10712 0rtx_c: 10209 0rtx_uc: 17836 0 G.INP CountersLEFTRS: 80 0minEFTR: 40014 0errFreeBits: 328490468 0 Bearer 0HEC: 0 0OCD: 0 0LCD: 0 0Total Cells: 3365062427 0Data Cells: 1868601228 0Drop Cells: 0Bit Errors: 0 0 Bearer 1HEC: 0 0OCD: 0 0LCD: 0 0Total Cells: 0 0Data Cells: 0 0Drop Cells: 0Bit Errors: 0 0ES: 11 447SES: 11 0UAS: 66 55AS: 323015 Bearer 0INP: 48.00 0.00INPRein: 0.00 0.00delay: 0 0PER: 0.00 9.03OR: 0.01 28.32AgR: 40104.49 7337.20 Bearer 1INP: 2.50 0.00INPRein: 2.50 0.00delay: 0 0PER: 16.06 0.01OR: 47.81 0.01AgR: 47.81 0.01Bitswap: 29455/29455 27595/27595Total time = 4 days 23 hours 42 min 4 secFEC: 112393 6514CRC: 557 468ES: 11 447SES: 11 0UAS: 66 55LOS: 1 0LOF: 7 0LOM: 0 0Latest 15 minutes time = 12 min 4 secFEC: 64 23CRC: 0 0ES: 0 0SES: 0 0UAS: 0 0LOS: 0 0LOF: 0 0LOM: 0 0Previous 15 minutes time = 15 min 0 secFEC: 85 30CRC: 0 2ES: 0 2SES: 0 0UAS: 0 0LOS: 0 0LOF: 0 0LOM: 0 0Latest 1 day time = 23 hours 42 min 4 secFEC: 21275 554CRC: 0 37ES: 0 34SES: 0 0UAS: 0 0LOS: 0 0LOF: 0 0LOM: 0 0Previous 1 day time = 24 hours 0 secFEC: 23163 3534CRC: 0 32ES: 0 28SES: 0 0UAS: 0 0LOS: 0 0LOF: 0 0LOM: 0 0Since Link time = 3 days 17 hours 43 min 33 secFEC: 77447 5059CRC: 0 172ES: 0 156SES: 0 0UAS: 0 0LOS: 0 0LOF: 0 0LOM: 0 0

imjolly · ‎20-08-2020

According to stats posted your max attainable connection speed is only 42mb and this is not affected by your package choice

enter your phone number and post results remember delete number but leave exchange and cab

https://www.broadbandchecker.btwholesale.com/#/ADSL

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Arkification · ‎20-08-2020

South Elmsall Cabinet 16

VDSL Range A (Clean)
VDSL Range B (Impacted)

52.4	35	10	6.9	32.4	Available	Available
51.6	35	10	6.6	30	Available	Available

As the snr is at 7db and sync at 39999 it seems rather obvious to me that the line has been provisioned at 40/10 instead of 55/10.

The line attainable is 42 with a target SNR of 6db, with g.inp and the 3db snr the line should be close to 55.

pippincp · ‎20-08-2020

Except you are on an ECI cab so no G.INP.

Arkification · ‎20-08-2020

There are multiple cabinets at that pcp.....

The line is on a huawei cabinet, as shown by g.inp already being active.

Also in the stats elsewhere it shows a broadcom chipset.

Arkification · ‎22-08-2020

So do I just get ripped off or how do I get the correct profile applied?

I mean surely I'm dragging down the 50mbit average that BT advertise.

Surely if i'm sold Fibre one apply the 55/10 profile not 40/10, it costs more than fibre essentials and I got it for the 55/10 profile.

BT Fibre 1 capped at 40/10

Re: BT Fibre 1 capped at 40/10

Re: BT Fibre 1 capped at 40/10

Re: BT Fibre 1 capped at 40/10

Re: BT Fibre 1 capped at 40/10

Re: BT Fibre 1 capped at 40/10