Can a mod brief us on the cause of this issue that our upload speed is periodically capped at 50mbits and what is being planned to permanently resove the situation.
Hi, my first message on here, also my download speed is at 920,but sadly my upload seems to be capped at 50 for some reason? Any help to solve the issue?
Hi @Mattywhitt_ welcome to the forum and sorry your upload is capped at 50Mb. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help get this fixed for you.
Exactly the same problem here totally random when it happens too - capped at 50 upload. I have a smart hub 2 and 3 whole home discs. Has been fine for the past 2 weeks up to today
I have same issue with HH2 on BT Fibre 900. I am currently on firmware v0.21.03.07094-BT.
Is there a new firmware I can download from somewhere?
Thank you for posting. I'm sorry you're having problems with the upload speed side of your connection. If you send me your details, I'll be able to take a look at this for you.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages