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antsean
Newbie
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Message 1 of 3

BT Fon Connections Problems Using Mobile

Hope someone can shed some light on the problem I'm having as am not great with technology!

 

I have just bought an android mobile (Galaxy Ace) and installed the BT Fon app with no problem. The question I have though is why when I am at home, despite my BT Home hub being switched on and my opting in to BT Fon to share my connection in general, can I not pick up the connection so that I do not have to pay for my internet access from my mobile?

 

Everytime I try and connect to BT Fon from home, I cannot access anything as it says the signal strength is poor and then the connection just goes completely.

 

My phone picks up my hub with no problems at all-but I do not want to use this as my phone provider seems to be charging me for doing so. It will actually be interseting to see what happens when I am out and about regarding BT Fon. In the meantime if anyone could tell me if there is anything I have done wrong etc than I would really appreciate it-and remember I am useless with technology-so please be gentle with me!!!

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT Fon Connections Problems Using Mobile

welcome to the forum

 

does your mobile see your BTFON ssid or could it be a neighbours BTFON signal?  connecting to your own home wifi network should not incur any charges



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Distinguished Guru
Distinguished Guru
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Message 3 of 3

Re: BT Fon Connections Problems Using Mobile


@antsean wrote:

 

My phone picks up my hub with no problems at all-but I do not want to use this as my phone provider seems to be charging me for doing so.

 


Someone might correct me, but I think no mobile phone provider charges for using wifi; they wouldn't have many takers! Google throws up some discussions but they appear to result from mistakes. There are 4 smartphones in my house with various providers, and all use the BT hub without charge. 

 

Your phone should give priority to wifi when a recognised connection is available. But to make doubly sure that you're not connecting to a mobile network in error, uncheck "Mobile network" under Settings / Wireless & Networks when you want to connect to the internet by wifi.

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