We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
It looks to me like you've got your self in a bit of a mess. You need to take a deep breath and relax.
If everything is working okay, then don't worry about it. If on the other hand, you are finding that your internet is not working then I'm sure this forum can help you.
Reset the HH to factory default by pressing the recessed button in the rear with a pin for about 20 seconds until the lights flash. Then leave it alone.