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CharlieDog2014
Beginner
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Message 1 of 4

BT Home Hub 2 Wireless Ip issue

HI,

 

Devices can see the network ( its hidden) but cannot get an ip address from the router.

I have reset the device, reconfigured it but the same issue occurs.

 

I have changed the channels, etc etc etc but my laptops, tablets see the router but cannot get an ip address

 

I have manually assigned IP addresses to the devices but they still cannot connect.

 

i have a wired mac that connects, 

 

the lease time and ip addressing has been reset up but no change.

 

the version of firmware is 4.7.5.1.83.3.5 (Type B)

 

any ideas

 

thanks

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3 REPLIES 3
gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: BT Home Hub 2 Wireless Ip issue

Have you tried a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds.

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imjolly
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Distinguished Sage
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Message 3 of 4

Re: BT Home Hub 2 Wireless Ip issue

Have you tried a factory reset by pressing the recessed button on the back and holding for 20 secs till lights flash



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imjolly
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Message 4 of 4

Re: BT Home Hub 2 Wireless Ip issue

There are known problems with hh2 wifi. http://forumhelp.dyndns.info/hardware/hh2/hh2_issues.html



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