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Contributor
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Message 1 of 5

BT Home Hub 3 Wireless connection drop outs

Had a recurring problem over the last few days with wireless connection dropping out on my Home Hub 3......even when I'm sitting next to it!

Been into the hub settings to check that the 'Automatic Channel selection' was active.

 

Anything else I can change or should I buy a new (non-BT) modem/router.

 

BT have so far refused to give me a replacement hub.

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Distinguished Sage
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Message 2 of 5

Re: BT Home Hub 3 Wireless connection drop outs

best turn off auto and select a channel manually
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Contributor
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Message 3 of 5

Re: BT Home Hub 3 Wireless connection drop outs

Thanks but which channel do I select?

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: BT Home Hub 3 Wireless connection drop outs

 

 

you can try downloading inssider3 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.

 

 

 

inssider3.1.2.1



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Distinguished Sage
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Message 5 of 5

Re: BT Home Hub 3 Wireless connection drop outs

any of the 13 channels you find clear using the link imjolly has posted
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