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TheNaylor
Beginner

on ‎13-04-2018 8h58

4,703 Views
Message 1 of 3

BT Home Hub 6 & Sky Q WIRELESS BOOSTER

Hi, 

I was hoping that someone may be able to help with a technical problem i have, or indeed let me know if what i am thinking is possible...

I have recently joined BT Infinity/TV, before this i had Sky Fibre/Sky Q. Due to wireless problems throughout my house i was supplied with a Sky Q Wireless Booster for upstairs which worked a treat. 

Now i have switched to BT, with the Home Hub 6, i would like to know if i can use this Sky Q Wireless Booster with my home hub. 

I have tried resetting and using the WPS buttons but they don't seem to communicate & whats mroe confusing is when i switch on the wireless booster it still comes up with my old Sky Fibre name in available devices. 

If someone could please help that would be great as i would love to be able to use this with my BT Hub. 

If you need any more information please feel free to ask, 

Thanks in advance, 

Steven

 

 

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2 REPLIES 2
Yankmanc
Beginner

on ‎02-07-2018 18h33

4,351 Views
Message 2 of 3

Re: BT Home Hub 6 & Sky Q WIRELESS BOOSTER

I have the same problem, did you resolve?
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CJT80
Recognised Expert

on ‎02-07-2018 21h42

4,329 Views
Message 3 of 3

Re: BT Home Hub 6 & Sky Q WIRELESS BOOSTER

@TheNaylor

I believe the Q Booster needs to be plugged in using a Network/Ethernet cable. 

It would only autoconnect to Sky Q products. 

Have you asked in the Sky forum? 

Kind Regards
CJT80
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