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Hello all,
I have just installed the BT Home hub 2, however my wired connection to the PC does not work. The connection just times out and I have tried using the windows solutions to fix but it says there is the default gateway is not available and just disconnects if I load a webpage. The PC reads the packets etc but I cannot load any webpages unless the Wifi is on (Motherboard has a wifi connection) I use Windows 10.
If I use my old BT Home hub 5, it is connected to a Huawei Model: Echolife HG612 BT openreach box on my desk. I use the WAN port to connect the hub
Wired and Wifi work no problem at all on the hub 5
Does anyone know a solution I could try?
Solved! Go to Solution.

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Re: BT Home hub 2 on PC
It sounds like your wired network adapter is set for static and the IP address set is already in use (IP Clash)

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Re: BT Home hub 2 on PC
sorry but you are connecting the SH2 direct to the master socket and missing out the modem as modem is no longer required for FTTC
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Re: BT Home hub 2 on PC
Thanks yes thats what I thought
Is the Smart Hub 5 with the Modem the best thing to continue using?
Not sure what I can do with the Smart hub 2
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Re: BT Home hub 2 on PC
I have already done this and unfortunatley it didnt work
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Re: BT Home hub 2 on PC
I have switched off the smart set up and restarted the smart hub 2 and its only connected by a wired connection
wifi is off
thanks so much Keith