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QuentinP
Beginner
1,582 Views
Message 1 of 2

BT Homespot Extender Flex 600 Super Slow

I have BT Infinity 2 and BT Homehub 5 and just replaced my older Solwise 500 powerline extender units with BT's newer Broadband Extender Flex 600 units.

With my Solwise extenders I'm getting 73Mb download and 19Mb upload - just as you'd expect with any recent powerline adaptors on a strong network (ie. good house wiring and close to a BT exchange - 50 metres).

BUT, with my brand new BT 600 extenders I'm barely getting 1Mb download - and upload is not even displaying.

I'm using identical socket placements and can swap freely between Solwise and BT with the same results - Solwise 73Mb, BT 1Mb - and I'm connecting via ethernet - not wifi.

 

This has to be something really simple - any ideas?

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1 REPLY 1
DanielS
Moderator
Moderator
1,564 Views
Message 2 of 2

Re: BT Homespot Extender Flex 600 Super Slow

Hi @QuentinP,

 

It may be worth speaking with the product helpdesk team about the adapters. You can find their contact details, and a user guide, at the follow page: Broadband Extender Flex 600.

 

Thanks

 

DanielS

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