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stoney1973
Aspiring Contributor
1,569 Views
Message 11 of 14

Re: BT ID is not set up for BT Sport (ID003)

After sending my details to the @BTcare team yesterday, I can miraculously access BT sport on PC and via the app.
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burgesb
Beginner
1,523 Views
Message 12 of 14

Re: BT ID is not set up for BT Sport (ID003)

Did they give you any indication as to the solution as I am stuck in the exact same "You haven't got it/You've got it, watch it/You haven't got it"  Loop, and have suffered the same customer helpline frustrations?

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MRJP
Beginner
1,480 Views
Message 13 of 14

Re: BT ID is not set up for BT Sport (ID003)

Just hold in there! I set up a new MyBT ID, spent 2 weeks waiting for the PIN to link my account (it never arrived). Then, out-the-blue, BT Sport just started working on my original ID.
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stoney1973
Aspiring Contributor
1,427 Views
Message 14 of 14

Re: BT ID is not set up for BT Sport (ID003)

No. Despite asking them how they solved it, they wouldn't give details.
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