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Trancetek
Contributor
1,170 Views
Message 31 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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it's nothing about problem (Service status)in Durham exchange (dslam cabin dh1 post code and Exchange code: NEDU)
But why Bt helpdesk told me is problem only on my line??:>
And I got appointment for check my line tomorrow(what is a point??) Do I shot cancel??

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idsurfer
Aspiring Contributor
1,168 Views
Message 32 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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I have the same problem, download speed dropped to about 240 KB/s yesterday around 19:00 GMT, upload speed however is unaffected. BT Speedtester gives an IP Profile of 2125K for download and 10k for upload I'm not with BT but IDNet FTTC (Which uses the same line as BTWholeale) so I guess it's related to the issue. Glasgow Area here (01418)

 

Previously had 38717Kbps as IP Profile line and used to reach 37-38 Meg download easily

 

Pings seems to have increased too by about 10-13 ms

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Mad_scientist
Aspiring Expert
1,142 Views
Message 33 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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Sounds like BT reset all our IP profiles to 2 Mb/s ish weird.
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Trancetek
Contributor
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Message 34 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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Maybe but why Ip profiles not increase by 24h

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idsurfer
Aspiring Contributor
1,128 Views
Message 35 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb

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It's most likely nothing to do with IP Profile but some other problem I guess

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Highlighted
Philly
Aspiring Contributor
1,097 Views
Message 36 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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listen to me Aspiring Expert... why don't you go play with your toys and stop trying to make yourself look clever...

 

or, better still, explain to me exactly what you mean, you being an expert and all. Smiley Tongue

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Trancetek
Contributor
1,031 Views
Message 37 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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Reason of problem: DSLAM software upgrade

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Mad_scientist
Aspiring Expert
1,029 Views
Message 38 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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We should get some compensation really, my connection has been messed up most of the weekend because of this.

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thedwarfer19
Aspiring Contributor
994 Views
Message 39 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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@Trancetek wrote:

Reason of problem: DSLAM software upgrade


How you know that? and when will it be fixed? Smiley Mad

 

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thedwarfer19
Aspiring Contributor
942 Views
Message 40 of 94

Re: BT INFINITY Option 2 Slow down to 1,8 mb(use only 12gb total down and upload)

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Caerphilly Exchange back to 30+ Mbit WOOOOOOOOOOOO! Smiley Very Happy Smiley Very Happy Smiley Very Happy Smiley Very Happy

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