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gg30340
Distinguished Sage
Distinguished Sage
310 Views
Message 11 of 42

Re: BT Infinity - 1.93Mb

You have been transferred to Infinity as can be seen by the Modulation G993.2

 

How far are you from your Fibre cabinet?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
308 Views
Message 12 of 42

Re: BT Infinity - 1.93Mb

That is a badly impacted connection, missing microfilter or bad wiring perhaps?

 

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bigbadwolf
Aspiring Contributor
301 Views
Message 13 of 42

Re: BT Infinity - 1.93Mb

Have you got everything now. Did a cut and paste job on the stats.

 

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gg30340
Distinguished Sage
Distinguished Sage
299 Views
Message 14 of 42

Re: BT Infinity - 1.93Mb

Delete your phone number from the estimate checker screen shot. this is a public forum.

 

EDIT: Cancel: This has been done by the moderators.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
284 Views
Message 15 of 42

Re: BT Infinity - 1.93Mb

Lets do a quick installation check, as this is going to be asked I expect.

Which one of these matches your master phone socket?

 

nte.jpg or oldnte.jpgor adslface.jpg ornewnte.jpg

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bigbadwolf
Aspiring Contributor
281 Views
Message 16 of 42

Re: BT Infinity - 1.93Mb

Thanks moderators.   Did not notice the number.  If it is the BT Fibre box I think it is, about 1.5 miles away (ish).

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gg30340
Distinguished Sage
Distinguished Sage
278 Views
Message 17 of 42

Re: BT Infinity - 1.93Mb

At that distance you will not get anything like the speeds on the estimate checker.

 

FTTC-speed-distance-graph.png

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bigbadwolf
Aspiring Contributor
277 Views
Message 18 of 42

Re: BT Infinity - 1.93Mb

Box looks like the 3rd from the right with ADSL on it.

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bigbadwolf
Aspiring Contributor
274 Views
Message 19 of 42

Re: BT Infinity - 1.93Mb

Will be happy with 17Mb as "promised".

 

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gg30340
Distinguished Sage
Distinguished Sage
271 Views
Message 20 of 42

Re: BT Infinity - 1.93Mb

17Mbps is more realistic. 

 

 

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